Complaints and Returns
1. Photos may slightly differ from the actual product. To a large extent it depends on equipment owned by the client computer. Therefore, slight differences in the color, proportion, detail etc., Can not be compensated for. In case of any doubt, before making a purchase, please contact us by e-mail or telephone.
2. Under the law, each consumer purchased in the store Dingo-Shop product can be returned for any reason. The customer, who concluded away from business premises, may withdraw from it without giving any reason, making a statement in writing within 14 days of the conclusion of the contract. The reimbursement should take place immediately, not later than within 14 days. Goods should be returned in the same condition in which it was purchased, in its original packaging, along with proof of purchase (receipt or invoice) and the data account to which the money should be sent.
3. In the case of use by the Client of the right of withdrawal purchased goods should be returned immediately but no later than within 14 days of its receipt.
4. Returned goods and accompanying accessories can not bear traces of use.
Along with the returned goods should be sent proof of purchase and all the free items and documents attached to the returned goods.
Goods should be sent to the following address:
DINGO Sp. z o.o with a note Dingo-Shop
Ołowiana street 22,
85-461 Bydgoszcz/POLAND
We do not accept shipments sent COD
5. In case the Client withdraws from the contract Shop will refund the price of goods within 10 working days of receipt of the goods, the account specified by the Buyer in the form of return / exchange products.
6. Refund / exchange of goods takes place at the expense of the customer.
7. In cases where goods have been returned to the fault of the Seller as a result of damage or provide other than is apparent from the order form of goods - the total cost of shipment to the Seller.
8. The costs associated with returning the goods advertised, store returns immediately after accepting the complaint.

dingo-shop@dingo.com.pl

